Rogers Communications Form Builder:

Text With 911

During my tenure at Architech, I had the privilege of working on the Form Builder Project for Rogers Communications, a groundbreaking initiative aimed at creating a versatile collection of tools that would empower the client to effortlessly build forms for various applications. One of the significant milestones of this project was the development of a detailed and highly functional form for the text with 911 service, a critical feature offered by our client.

In collaboration with a team of skilled researchers, designers, and developers, I took on the role of crafting the text with 911 form, which demanded a meticulous approach due to the service's life-saving nature. Understanding the gravity of this project, we approached the task with a user-centric mindset, prioritizing inclusivity and accessibility at every stage of the design process.

The form we created underwent several iterative rounds of testing and refinements. We collaborated closely with Rogers Communications and conducted usability testing with diverse user groups to ensure the form catered to a wide range of needs. By conducting thorough research and employing design thinking principles, we addressed potential pain points and streamlined the form-filling experience, resulting in an intuitive and efficient process.

I am incredibly proud to have played a pivotal role in shaping the text with 911 form and the broader Form Builder Project for Rogers Communications. The knowledge and expertise gained from this experience have fuelled my determination to continue pursuing design leadership roles, where I can contribute to shaping innovative products that push the boundaries of user experience and inclusivity.

Our team implemented intelligent validation rules and error handling mechanisms to guide users through the form completion process seamlessly. We paid special attention to the visual design, ensuring clarity, legibility, and a cohesive visual language that adhered to Rogers Communications' brand guidelines. Moreover, we made the form fully responsive, enabling users to access and complete it on various devices, including smartphones, tablets, and desktop computers.

Working on this critical component of the Form Builder Project was both challenging and rewarding. It served as a testament to our commitment to providing high-quality and reliable solutions that align with our client's vision and meet the needs of their customers. The successful implementation of the text with 911 form exemplified the capabilities of our Form Builder Project, even as it continues to evolve towards its ultimate goal of offering a comprehensive suite of form-building tools accessible to all.

Throughout the project, I had the privilege of collaborating with a talented and dedicated team that shared the same passion for excellence in design. Our collective efforts resulted in a robust and scalable form builder solution that lays the groundwork for future enhancements and features. As a UX/UI designer, this experience not only enriched my skills in form design but also reinforced my belief in the transformative power of inclusive and user-centric design in building solutions that make a real difference in people's lives.